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an expert.
Practical guides for a well-run server. Start with setup, find a feature, or get straight to the command you need.
Get started with PrynBot
Invite the bot, check permissions and configure your first server.
Read guideCommand reference
Browse and search the 47 registered command definitions.
Read guideAI Support, with a human handoff
Configure public knowledge, staff escalation and ticket-only memory.
Read guideTickets & ModMail
Understand private channels, DMs, staff workflows and transcripts.
Read guideConfirming a resolved ticket
How the two-step AI resolution flow protects unfinished conversations.
Read guideModeration & protection
Case logs, AutoMod, join-surge alerts and sensible permissions.
Read guideCommunity tools
Roles, polls, suggestions, welcome messages, levels, giveaways and voice.
Read guidePermissions & role hierarchy
Give PrynBot the access its enabled modules need.
Read guidePremium & billing
One subscription, eligible managed servers, and subscription controls.
Read guideUsing the dashboard
Connect your server and save configurations with confidence.
Read guideData, transcripts & privacy requests
Find the right team for a transcript, correction or deletion request.
Read guideWelcome Studio
Design a personal welcome, from a simple message to an advanced banner.
Read guideTicket categories & opening forms
Route private support to the right configured team.
Read guideClaims, closure & private transcripts
Understand claim, reopen and transcript-first deletion.
Read guideStaff-first AI & response windows
Give people the first opportunity, with a controlled AI fallback.
Read guideSupport activity & team review
Use recorded evidence to improve support without automatic promotions.
Read guideDashboard themes & automatic seasons
Choose Original, Premium Ocean or the current optional seasonal theme.
Read guideSelf-assignable role panels
Offer useful choices without exposing privileged roles.
Read guideXP, levels & leaderboards
Reward participation with suitable cooldowns and role rewards.
Read guideGiveaways & recurring rounds
Configure clear campaigns and review the result.
Read guidePolls & community suggestions
Collect structured feedback and keep decisions clear.
Read guideTemporary voice channels
Create a room on demand with controlled owner actions.
Read guideAnnouncements & scheduling
Publish consistent messages to the right channel.
Read guideModMail delivery & staff roles
Understand member-visible replies, internal notes and safe retries.
Read guideDashboard troubleshooting
Resolve common sign-in, access and configuration problems.
Read guideHost updates, backups & recovery
Protect the configured data before replacing a release.
Read guideStaff application data & review
Understand identity verification, private review and retention.
Read guideSubscription cancellation & refunds
Cancel renewals, request a refund or resolve missing Premium.
Read guidePrivacy controls for server managers
Configure private support access and explain data use to members.
Read guideAccount security & safe support
Protect your Discord account and report a security issue privately.
Read guide
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